Privacy policy
Personal data
For Personal Data collected during navigation on the Site by the visitor, the person responsible for processing Personal Data is: Luminaverse. The www.luminaverseagency.com website is represented by Juliette Nanchino, its legal representative. As the party responsible for data processing, Luminaverseagency undertakes to comply with the legal provisions in force. In particular, it is the responsibility of Luminaverseagency to establish the purposes of its data processing operations, to provide full information on the processing of personal data and to maintain an accurate data processing register. Whenever www.luminaverseagency.com processes Personal Data, Luminaverse takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which www.luminaverseagency.com processes it.
Purpose of the data collected
The www.luminaverseagency.com website may process some or all of the following data: 1/ to enable browsing on the Site and the management and traceability of services ordered by the visitor 2/ to prevent and combat computer fraud. 3/ to improve navigation on the Site. Luminaverse does not sell visitors’ personal data, which is only used for statistical and analysis purposes.
Right of the access, rectification and opposition
In accordance with current European regulations, visitors to www.luminavereagency.com have the following rights:
1. Right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Visitors’ data right to block or erase Visitors’ personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited.
2. Right to withdraw consent at any time (Article 13-2c RGPD).
3. Right to limit the processing of Visitors’ data (Article 18 RGPD).
4. Right to object to the processing of Visitors’ data (Article 21 RGPD).
5. Right to portability of data provided by Visitors, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD).
6. Right to define the fate of Visitors’ data after their death and to choose to whom www.luminaverseagency.com should communicate (or not) their data to a third party that they have previously designated. In the absence of any instructions from the Visitor prior to his/her death, Luminaverse undertakes to destroy the Visitor’s data, unless its retention is necessary for evidentiary purposes or to meet a legal obligation. If the Visitor wishes to know how www.luminaverseagency.com uses his or her Personal Data, ask for them to be rectified or object to their processing, the Visitor may contact Luminaverse in writing at the following address: Luminaverse – Données Personnelles, Equipe Communication. Requests for the deletion of Personal Data will be subject to the obligations imposed on www.luminaverseagency.com by law, in particular as regards the retention or archiving of documents. Finally, visitors to www.luminaverseagency.com may lodge a complaint with the supervisory authorities, in particular the CNIL.
No-disclosure of personal data
The www.luminaverseagency.com website refrains from processing, hosting or transferring the Information collected on its visitors to a country located outside the European Union or recognized as “non-adequate” by the European Commission without informing the customer in advance. For all that, Luminaverse remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679). Luminaverse undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Visitor’s Information is brought to the attention of www.luminaverseagency.com, the latter shall as soon as possible inform the Visitor and communicate the corrective measures taken. Luminaverse does not collect any “sensitive data”. The Visitor’s Personal Data may be processed by www.luminaverseagency.com subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy. Within the limits of their respective responsibilities and for the purposes set out above, the main people likely to have access to the data of visitors to www.luminaverseagency.com are mainly the staff of our communications and IT department.
Incident notification
Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. Should we become aware of a security breach, we will notify the visitors concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our visitors fully informed of all matters relating to the security of their account, and to providing them with all necessary information to help them meet their own regulatory reporting obligations. No personal information about visitors to the www.luminaverseagency.com site is published without the visitor’s knowledge, nor is it exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the purchase of www.luminaverseagency.com and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the visitor of the www.luminaverseagency.com site.
Security
To ensure the security and confidentiality of Personal Data, www.luminaverseagency.com uses networks protected by standard devices such as firewalls. When processing Personal Data, www.luminaverseagency.com takes all reasonable steps to protect it against loss, misuse, unauthorized access, disclosure, alteration or destruction.
Hypertext links, cookies and web beacons
The www.luminaverseagency.com website contains a number of hyperlinks to other sites, set up with the authorization of Luminaverse. However, www.luminaverseagency.com is not in a position to check the content of sites visited in this way, and consequently assumes no responsibility in this respect. Unless you decide to disable cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options provided below, although this may reduce or prevent access to all or part of the Services offered by the site.
Cookies
The website www.luminaverseagency.com may process Visitor information regarding their visit to the site, such as the pages viewed and searches made. This information enables www.luminaverseagency.com to improve the content and navigation of the site for the Visitor. As Cookies facilitate navigation and/or the provision of services offered by the site, the Visitor can configure their browser to decide whether or not to accept them, allowing Cookies to be stored on the terminal or, conversely, to be rejected either systematically or according to their issuer.
To manage cookies, similar technologies, and corresponding consents, we use the consent tool “Real Cookie Banner.” Details about the functioning of “Real Cookie Banner” can be found at <a href=”https://devowl.io/rcb/data-processing/” rel=”noreferrer” target=”_blank”>https://devowl.io/rcb/data-processing/</a>.
Navigation
The Visitor can configure their browsing software so that the acceptance or refusal of Cookies is prompted on a case-by-case basis, before a Cookie is likely to be stored on their terminal. The website www.luminaverseagency.com informs the Visitor that, in this case, some features of their browsing software may not be fully available. If the Visitor refuses the storage of Cookies on their terminal or browser, or if the Visitor deletes those that are stored, they are informed that their navigation and experience on the site may be limited. This could also be the case when www.luminaverseagency.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, language and display settings, or the country from which the terminal appears to be connected to the Internet. In such cases, www.luminaverseagency.com disclaims any responsibility for the consequences related to the degraded operation of the site and any services offered by www.luminaverseagency.com, resulting from (i) the Visitor’s refusal of Cookies or (ii) www.luminaverseagency.com’s inability to store or consult the Cookies necessary for their operation due to the Visitor’s choice.
For the management of Cookies and Visitor preferences, the configuration of each browser is different and can be found in the browser’s help menu, providing information on how the Visitor can modify their Cookie preferences. At any time, the Visitor can choose to express and modify their Cookie preferences.
The website www.luminaverseagency.com may also use the services of external providers to help collect and process the information described in this section. Finally, by clicking on the dedicated icons for the Instagram and Linkedin social networks on the website of www.luminaverseagency.com or in its mobile application, and if the Visitor has accepted the deposit of cookies by continuing to browse the website, Instagram and Linkedin may also deposit cookies on their devices (computer, tablet, mobile phone). These types of cookies are only deposited on devices if the Visitor consents, by continuing their navigation on the website of www.luminaverseagency.com. At any time, the Visitor can, however, withdraw their consent to www.luminaverseagency.com depositing this type of cookies.
Internet Tags
Le site www.luminaverseagency.com may occasionally use Internet tags (also called “tags,” action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a specialized web analytics partner that may be located (and therefore store the corresponding information, including the Visitor’s IP address) in a foreign country. These tags are placed both in online advertisements allowing users to access the site and on various pages of the site. This technology allows www.luminaverseagency.com to assess visitors’ responses to the site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the Visitor’s use of the site. The external provider may potentially collect information about visitors to the site and other websites through these tags, compile reports on the site’s activity for www.luminaverseagency.com, and provide other services related to its use and the Internet.