Terms and conditions
of sale

Publisher / Service Provider — Luminaverse (sole proprietorship — EI)

SIREN: 887 558 468 · Address: 243 rue de Bercy

VAT: VAT-exempt scheme — VAT not applicable under Art. 293 B of the French Tax Code.

Last update: 22/09/2025

1. Purpose & scope

These T&Cs constitute, within the meaning of Art. L441-1 of the French Commercial Code, the basis of the commercial relationship. They govern services of art direction, visual creation (AI & retouching), motion design, and multi-format adaptations, delivered through the Core, Vision, Scale, Bespoke and Lumi Continu (subscription) programs. Any order implies full and unconditional acceptance of these T&Cs, notwithstanding the Client’s purchasing terms and conditions.

Definitions

“Deliverables”: final files delivered (PNG/JPG/MP4).

“Sources”: working files (PSD/AE, prompts, scenes), not delivered unless bought out.

“Video credits”: modular production units (loops/cutdowns/master) as specified in the Quote.

2. Quote, order & validity

Quotes are valid for 30 days. An order becomes firm upon receipt of the signed Quote (e-signature accepted) and the first deposit. Any out-of-scope request is subject to an addendum.

3. Prices, invoicing & payments

Prices are in € excl. VAT (VAT not applicable, Art. 293 B).

Unless otherwise stated: 50% on order, 50% on delivery (bank transfer).

Late payment: interest at the ECB main refinancing rate + 10 percentage points (and in any event ≥ 3× the French legal interest rate) plus a fixed €40 recovery indemnity. Luminaverse may suspend production in case of non-payment. No cash discount.

4. Schedule, approvals & rounds

The schedule runs from the approved brief and is paused while awaiting feedback (24–48 h).

• Included rounds: Core 2 · Vision 2–3 · Scale 3 (unless stated otherwise).

• Additional round: €300 (still) / €600 (video). A Final Approval (BAT) closes production.

5. Deliverables & sources

Delivery of final files (PNG/JPG/MP4) + adaptations 1:1 · 4:5 · 9:16 · 16:9 where included.

Sources (PSD/AE/pipelines/prompting) are not provided, unless buyout (see Art. 7).

6. Intellectual property & usage licence

Subject to full payment, Luminaverse grants the Client a non-exclusive, worldwide licence limited to web & social for 12 months from final delivery.

Excluded from the standard scope: print/OOH, paid media beyond the threshold set in the Quote, distribution by unauthorised third parties, and any use of Sources.

Any substantial adaptation must be performed by Luminaverse or approved in writing.

Prohibited: using Deliverables to train/fine-tune AI models or to generate automated derivatives, unless expressly authorised in writing.

Extensions (indicative scale)

• +12 months web & social: +25–35% of the project price

• Paid media: included up to the threshold stated in the Quote; beyond that +10% (≤€200k), +20% (≤€1M), +35% (>€1M)

• Print / OOH: +20–30% per family of media

• Category exclusivity (12 months): +25–50%

• Sources buyout: +50–100% depending on scope

7. Cancellation, postponement & termination

One-off projects — cancellation scale

• Before brief approval: 25% of the project amount

• After brief / before first deliveries: 50%

• After first batch delivered: 80%

• After Final Approval (BAT): 100%

Subscriptions (Lumi Continu, 3-month minimum): early termination with 1-month notice; fee = 30% of the remaining term (min. 1 month).

Unused credits: carryover 1 month.

8. Client-provided materials

The Client warrants it holds all necessary rights (trademarks, packshots, likenesses, music, fonts). Third-party licences (premium music, stock libraries, typefaces, voice-over, talent) are invoiced at cost (any handling fees as stated in the Quote).

9. Confidentiality & references

Non-public information is kept confidential. Unless a NDA applies, Luminaverse may showcase the project (contextualised extracts) on its channels with the credit “Art direction: Luminaverse” where reasonably possible.

10. Liability & warranties

Obligation of means. Luminaverse’s total liability is capped at the net amount paid for the part of the service at issue. Excluded: loss of profit, reputational damage, and other indirect damages.

11. Force majeure

Unforeseeable and irresistible events (major outages, incidents, supplier unavailability, etc.) suspend the parties’ obligations.

12. Right of withdrawal (limited B2B cases)

Where applicable (Art. L221-3 French Consumer Code — off-premises contract, activity outside the main business, ≤ 5 employees): 14 days, except where performance started with consent. Refund within 14 days.